Dove Financial Assistance


DFA Application


What is Dove Financial Assistance

DFA is a joint effort of area religious organizations to give monetary support to persons who have emergency financial needs. DFA provides a systematic way to verify needs and provides a central location for persons seeking emergancy financial assistance.

DFA also works with Ameren Illinois to distribute the funding through the "Warm Neighbors, Cool Friends Program," which assists persons with payment of their summer and winter power bills, in Macon and DeWitt Counties.

Thousands of families in have been helped through this program since 1984.

Filling out an application if the first step. (download application link - see above)  The application is reviewed and decisions to requests we can grant are determined, up to $300. The Coordinator will let those who cannot be helped know immediately at the appointment time or via a letter should it take longer to determine. Checks to vendors or landlords will be issued when a request is approved. The Coordinator also works with other service providers, making referrals and sharing other agency services with applicants.

A few guidelines to remember:

  • DFA can only grant up to $300 per application.
  • A person can be helped more than once. However, 365 days must pass before he or she may be granted assistance again.
  • This program relies on donations from religious organizations and individuals. When funds are depleted, no applications can be filled until money is available again.
  • Due to the Covid-19 pandemic  DFA can also receive requests for assistance through:

    email -

    fax:  217.423.5025

    phone:  217.433.7435

    Potential clients can fill out application, scan or take a picture of their bills, ids and receipts and share via email or fax. Responses will be sent via email or by phone. Responses could take up to 36 business hours for items to be reviewed. Checks or vouchers will continue to be sent directly to the vendor.


DFA Locations and Hours -  Beginning July 1, 2020

Macon County

Mondays, Wednesdays and Thursdays, 9:00 to 11:00 a.m.
Monday - Thursday, 1:00 to 3:00 p.m.
839 N. Martin Luther King Jr. Drive - inside Northeast Community Fund

DeWitt County

2nd and 4th Tuesday Mornings, 8:30 to 11:30 a.m.
Dove Clinton Office, 803 W. Leander, Clinton

Shelby County

1st and 3rd Wednesdays, 1:00 to 3:00 p.m.
1410 W. Main Street, Shelbyville - inside the Salvation Army Building

Moultrie County

1st and 3rd  Wednesdays, 9:00 to 11:00 a.m.
216 W. Jefferson, Sullivan
inside the United Methodist Church

Piatt County

Mondays, 1:00 to 3:00 p.m.
Dove Piatt County Office, 100 W. Washington, Suite 102, Monticello


How can you help?

Donations to the program are always needed and welcomed. Please send your donation to:

Dove, Inc. 
302 S. Union, Decatur, IL 62522

If you would like more information about the program or would like a speaker about the program, please contact the office at 217.433.7435 or by e-mail at


Summer 2020 Ameren's Cool Friends 
June 1, through September 30, 2020

ONLY for Seniors (those 60 and over), disabled, and those with a doctor's letter stating they need a/c for medical reasons
matched payment of $200 and must show proof of income

Income Guidelines:     
Family Size     30 Day (GROSS) Income Range Must be between:
1              $1,518-$3,036
2              $2,058-$4,116
3              $2,598-$5,196
4              $3,138-$6,276
5              $3,678-$7,356
6              $4,218-$8,436
7              $4,758-$9,516
8              $5,298-$10,596

DFA serves as the Warm Nieghbor Cool Friends Site for Macon and DeWitt Counties.